Terms and Conditions

General Information

This website is operated by Charly All Store. Throughout the site, the terms “we”, “us” and “our” refer to Charly All Store with trade name offers this website, including all information, tools and services available to you on this site, the user, is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, providers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you are accepting the Terms of Service. If you do not agree to all of the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You may review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after publication of any changes constitutes acceptance of such changes.

Section 1 – Online Store Terms

By using this site, you declare that you are at least of age in your state or province of residence, or that you are of age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in use of the Service, violate any law in your jurisdiction (including but not limited to copyright laws). You must not transmit worms, viruses or any code of destructive nature. Failure or violation of any of these Terms will result in the immediate termination of your Services.

You may not use our products for any illegal or unauthorized purpose, nor may you, in use of the Service, violate any law in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any code of destructive nature.

Failure or violation of any of these Terms will result in the immediate termination of your Services.

Sección 2 – Condiciones generales

We reserve the right to refuse service to anyone, for any reason and at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions across multiple networks; and (b) changes to fit or adapt to technical networking or device requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The titles used in this agreement are included for convenience only and do not limit or affect these Terms.

Section 3 – Accuracy, completeness and timeliness of information

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for decision-making without first consulting more accurate, complete or timely information. Any reliance on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided only for your reference. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Service Modifications and Prices

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any portion of the Content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 – Products or services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and be subject to return or exchange according to our return policy only.

We have made the effort to display the colors and images of our products, in the store, with the greatest possible precision of colors. We cannot guarantee that your computer monitor will display the colors exactly.

All products are subject to availability. Banner images are illustrative. These laws cover all publications made in all media.

All promotions are not cumulative with other promotions. They apply until stocks last and are restricted to one per person.

The use of coupons is personal, only one coupon per user. Coupon per order. Each coupon may have particular restrictions that will be communicated on the banner.

We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offered on this site is void where prohibited.

We do not guarantee that the quality of products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Charly All Store is committed to providing the best products that meet our fashion grooming standards as well as meeting the highest health safety and related applicable regulatory requirements. In the event that any of our products does not meet the highest standards, we are not responsible for damages resulting from the lack of use or defect of the products, and the product will be removed from our market immediately.

Section 6 – Billing accuracy and account information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel amounts purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

Prices may vary without warning due to external factors: currency devaluations, drastic changes in the exchange rate, among others.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting you via email and/or billing address / telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that we believe appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate information of the purchase and account used for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please check our Return Policy in section 18 of this document.

Section 7 – Optional tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools «as is» and «as available» without warranties, representations or conditions of any kind and without any endorsement. We will have no liability for or related to your use of tools provided by third parties.

Any use you make of the optional tools offered through the site at your own risk and discretion and you must ensure that you are familiar with and approve the terms under which these tools are provided by the third-party provider or providers.

We may also, in the future, offer you new services and/or features through the website (including the launch of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Section 8 – Third party links

Certain content, products and services available through our Service may include third party material.

Third party links on this site may be redirected to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or have any obligation or liability for any third party material or websites, or any third party material, products or services.

We are not responsible for any damage or damage related to the acquisition or use of goods, services, resources, content, or any other transaction made in connection with third party websites. Please carefully review third party policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

Section 9 – User feedback, capture and other submissions

If, at our request, you submit certain specific submissions (for example participation in contests) or without an order from us you submit creative ideas, suggestions, propositions, plans, or other materials, either online, by email, by mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments you have sent us. We have no obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but are under no obligation to, monitor, edit or remove content that we deem to be illegitimate, offensive, threatening, slanderous, defamatory, pornographic, obscene or objectionable or violates the intellectual property of either party or the Terms of Service.

You agree that your comments will not violate the rights of third parties, including copyright, brand, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that may in any way affect the operation of the Service or any related website. You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no obligation with respect to comments posted by you or any third party.

Section 10 – Personal information

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Notice.

Section 11 – Failures, inaccuracies and omissions

From time to time there may be information on our site or on the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping costs, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (even after you have sent your order).

We do not assume any obligation to update, correct or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website has been modified or updated.

Section 12 – Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, use of the site or its content is prohibited: (a) for no illegal purpose; (b) to require others to perform or engage in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or third party intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that may compromise the functionality or operation of the Service or any related websites, other sites or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related websites. We reserve the right to suspend use of the Service or any related website for violating any of the items of the prohibited uses.

Section 13 – Exclusion of warranties; limitation of liability

We do not guarantee or guarantee that use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that can be obtained from using the service will be accurate or reliable.

You agree that from time to time we may terminate the service for indefinite periods of time or terminate the service at any time without notice.

We do not guarantee or guarantee that use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that can be obtained from using the service will be accurate or reliable.

You agree that from time to time we may terminate the service for indefinite periods of time or terminate the service at any time without notice.

We do not guarantee that the results that can be obtained from using the service will be accurate or reliable.

You agree that from time to time we may terminate the service for indefinite periods of time or terminate the service at any time without notice.

You expressly agree that use of, or use of, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided «as is» and «as available» for your use, without any representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of marketing, marketable quality, fitness for a particular purpose, durability, title and non-infringement.

Under no circumstances shall Charly All Store, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, damages, punitive, special or consequential of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, as a result of the use of any of the services or products purchased through the service, or by any other claim related in any way to the use of the service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if it is notified of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Section 14 – Compensation

You agree to indemnify, defend and hold harmless Charly All Store and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, dealers, service providers, subcontractors, suppliers, interns and employees, of any claim or claim, including reasonable attorneys’ fees, made by any third party because of or as a result of your breach of the Terms of Service or the documents they incorporate as a reference, or violation of any law or the rights of a third party.

Section 15 – Divisibility

In the event that any provision of these Terms of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless be effective to the fullest extent permitted by applicable law, and the non-enforceable portion shall be deemed separate from these Terms of Service, such determination shall not affect the validity of the remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If, in our judgment, you fail, or are suspected of failing, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due up to and including the date of termination; and/or accordingly we may deny access to our services (or any portion thereof).

Section 17 – Full agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this site or with respect to the service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersedes any agreement, prior or contemporaneous communications and proposals, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting group.

Section 18 – Return policy

Term

We have a deadline for returns of 7 days from the date the parcel delivered your order at the address indicated when making the purchase. You must notify us of the return before any of our care channels are fulfilled:Request the return within the deadline by email.

– Request the return within the deadline by email.

Requirements

To be eligible for a return, the item must:

– Be unused and in the same condition as you received it. It must also be in its original packaging. – There are several types of goods that are exempt from being returned. Perishable products such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
There are some situations where only partial refunds can be guaranteed:

– Any product that is not in its original condition, that is damaged or missing parts for reasons beyond our control. – Books with obvious signs of use. – CD, DVD, VHS tapes, software, video games, cassettes, or vinyl records that have been opened.

If you wish to return any of our products, you can do so in the following ways:

– Request the return within the deadline by email.

Procedure

1. Money back (only applicable for warranty cases and law of withdrawal): – Through transfer (savings account, checking account, savings at hand): it takes place approximately within five working days of receiving the product again in our warehouse. – Through reversal of payment: fifteen working days after receiving the product in our warehouse. This reversal is the account and order of your bank, any questions you should contact them directly. – Change of product (subject to availability of inventory at the time of change). Changes can only be made for products with a value equal to or lower than the original and the difference if applied, will be delivered in a coupon for a new purchase in the online store. In case of unavailability for the exchange, the value of the product(s) will be delivered in a coupon for a new purchase. – Coupon to make a new purchase (This coupon is valid for six months from the date of creation).

2. Change of product (subject to availability of inventory at the time of change). Changes can only be made for products with a value equal to or lower than the original and the difference if applied, will be delivered in a coupon for a new purchase in the online store. In case of unavailability for the exchange, the value of the product(s) will be delivered in a coupon for a new purchase.

3. Coupon to make a new purchase (This coupon is valid for six months from the date of creation).

Condition of the product

The product must be returned in optimal conditions, without traces of having been used, with the original labels or, if they were already removed, you must put them in the packaging. Once the product is received in our warehouse, we will verify the conditions of the same and according to the results, you will be sent a new product or you will be given a coupon for a new purchase.

Products That Apply

All products apply for returns.

Deadline to reply

Refund of money: Depending on the payment method you used for your purchase, the refund will be made through an electronic transfer or to your credit card. Partial refunds will be processed by electronic transfer. Changes will be shipped within 3 working days of receipt of the product in the warehouse and will apply the same times as a regular delivery.

Shipping costs

The User may return at no cost any product that presents factory defects. The costs of transport and the other costs of a return for reasons other than factory defects will be covered by the customer.

Section 19 – Law

For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of the City expressly waived any other jurisdiction that may correspond to them by reason of their present or future domiciles.

Section 20 – Changes to Terms of Service

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after posting any changes to these Terms of Service implies your acceptance of such changes.

Section 21 – Contact information

Questions about the Terms of Service should be sent to Last update of this document terms and conditions: 11/06/2023

Última actualización de este documento de términos y condiciones: 06/11/2023